Most people think that Intelligent Document Processing (IDP) systems are used by companies to primarily save costs. Our experience with some of our leading financial services customers has taught us that this is not usually true. The number one problem that most companies try to solve with IDP is scalability. How can they enable their teams to handle a higher volume of data more rapidly? How can they offer better response times or reduce SLAs for their key customers? While most of the heavy lifting of processing documents is done by the IDP system, you still need a data processing team to handle exceptions. As you scale your business, you often need to add more people to the team.
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